{"id":10490,"date":"2023-10-10T10:00:52","date_gmt":"2023-10-10T14:00:52","guid":{"rendered":"https:\/\/www.teranet.ca\/insights\/september-member-of-the-month-ingrid-wolf\/"},"modified":"2023-11-15T11:33:06","modified_gmt":"2023-11-15T16:33:06","slug":"september-member-of-the-month-ingrid-wolf","status":"publish","type":"post","link":"https:\/\/www.teranet.ca\/fr\/insights\/september-member-of-the-month-ingrid-wolf\/","title":{"rendered":"Membre du mois de septembre \u2013 Ingrid Wolf"},"content":{"rendered":"

Chez Teranet, les commentaires et les conseils de nos clients sont au c\u0153ur de toutes les d\u00e9cisions que nous prenons concernant l\u2019avenir de nos produits et de nos services. Pour vous remercier de votre participation \u00e0 la communaut\u00e9 des Conseillers Teranet, nous faisons participer chaque mois les membres actifs \u00e0 un tirage au sort et en s\u00e9lectionnons un(e) qui sera d\u00e9sign\u00e9(e) membre du mois.<\/p>\n

Notre plus r\u00e9cent membre du mois est Ingrid\u00a0Wolf<\/a>. Nous avons r\u00e9cemment communiqu\u00e9 avec Ingrid pour en savoir plus sur son entreprise et sur les raisons pour lesquelles elle est devenue membre des Conseillers Teranet.<\/p>\n

Q\u00a0:<\/strong> Veuillez nous en dire un peu plus \u00e0 votre sujet et au sujet de votre poste.<\/p>\n

R\u00a0: <\/strong>En tant que gestionnaire de cr\u00e9dit hypoth\u00e9caire agr\u00e9\u00e9 chez Centres hypoth\u00e9caires Dominion \u00e0 Forest\u00a0City, j\u2019ai l\u2019exp\u00e9rience et le niveau de service que les consommateurs canadiens exigent d\u00e9sormais. Je travaille dans le secteur financier depuis plus de 35\u00a0ans dans diverses formes de services bancaires tels que les services bancaires personnels, professionnels et commerciaux ainsi que le courtage en pr\u00eat hypoth\u00e9caire. En juin\u00a02010, je suis devenu gestionnaire de cr\u00e9dit hypoth\u00e9caire agr\u00e9\u00e9 aupr\u00e8s des Centres hypoth\u00e9caires Dominion et je continue d\u2019accompagner mes client(e)s en leur offrant un service \u00e0 la client\u00e8le exceptionnel afin de trouver la bonne option hypoth\u00e9caire r\u00e9pondant le mieux \u00e0 leurs besoins. Au cours de mes 35\u00a0ann\u00e9es dans ce secteur, j\u2019ai consacr\u00e9 les treize derni\u00e8res ann\u00e9es \u00e0 me sp\u00e9cialiser dans le domaine du courtage en pr\u00eat hypoth\u00e9caire afin de garantir une exp\u00e9rience de transaction fluide pour mes clients et transformer leurs r\u00eaves d\u2019achat de maison en r\u00e9alit\u00e9. Que vous achetiez une maison pour la premi\u00e8re fois, que vous retiriez la valeur nette de votre maison \u00e0 des fins d\u2019investissement ou d\u2019agr\u00e9ment ou que vous renouveliez votre pr\u00eat hypoth\u00e9caire, il est important que vous preniez une d\u00e9cision d\u2019achat \u00e9clair\u00e9e gr\u00e2ce \u00e0 des conseils professionnels impartiaux. Mes clients se sentent d\u2019autant plus en confiance et en s\u00e9curit\u00e9 qu\u2019ils ont l\u2019assurance d\u2019obtenir la meilleure hypoth\u00e8que possible et celle qui correspond le mieux \u00e0 leurs besoins.<\/p>\n

Q\u00a0: <\/strong>Pourquoi \u00eates-vous devenu membre de la communaut\u00e9 Conseillers Teranet et pourquoi la connaissance du client est-elle importante pour vous?<\/p>\n

R\u00a0: <\/strong>J\u2019ai rejoint la communaut\u00e9 Conseillers Teranet pour vous tenir au courant des derni\u00e8res actualit\u00e9s et tendances du march\u00e9 et des offres de produits Teranet. Je continue de m\u2019impliquer en fournissant des commentaires, si n\u00e9cessaire, pour am\u00e9liorer l\u2019exp\u00e9rience client globale. Il est important de fournir des commentaires et d\u2019exprimer vos opinions afin que Teranet puisse continuer \u00e0 rehausser ses offres de produits, comme la plateforme PurView, en tenant compte des commentaires fournis par la communaut\u00e9. En tant qu\u2019utilisateur de PurView, la communaut\u00e9 a \u00e9t\u00e9 l\u00e0 pour moi pour faire part de mes pr\u00e9occupations et \u00eatre entendu par mes homologues du secteur. Si vous ne faites pas part de vos commentaires, comment la situation pourrait-elle s\u2019am\u00e9liorer? Les informations fournies au sein de la communaut\u00e9 me permettent d\u2019aider mes clients et de fournir des conseils et des recommandations pertinents bas\u00e9s sur les derni\u00e8res et plus importantes actualit\u00e9s du march\u00e9.<\/p>\n

Q\u00a0: <\/strong>Que mettez-vous en \u0153uvre en mati\u00e8re d\u2019innovation? Et comment cr\u00e9ez-vous un lien avec vos clients?<\/p>\n

R\u00a0: <\/strong>Puisque je suis dans l\u2019industrie depuis de nombreuses d\u00e9cennies, j\u2019ai utilis\u00e9 diff\u00e9rentes approches pour innover et communiquer avec mes clients afin de num\u00e9riser le parcours client. Mes clients ont la flexibilit\u00e9 de commencer le processus d\u2019achat d\u2019une maison pour la premi\u00e8re fois, retire la valeur nette de leur maison pour un investissement ou un renouvellement de pr\u00eat hypoth\u00e9caire en faisant tout cela en ligne et en recevant des notifications d\u2019approbation dans un d\u00e9lai de\u00a01 \u00e0 2\u00a0jours suivant la demande, c\u2019est aussi simple et rapide que cela! Un outil particulier qui m\u2019a procur\u00e9 un avantage ind\u00e9niable pour me connecter avec mes clients, outre PurView, est Zoom. Pendant et apr\u00e8s la pand\u00e9mie de COVID, Zoom m\u2019a permis de me sentir plus connect\u00e9 avec mes clients et de pouvoir confirmer toutes les parties afin d\u2019\u00e9viter toute activit\u00e9 frauduleuse \u00e0 l\u2019avenir. En tant que gestionnaire de cr\u00e9dit hypoth\u00e9caire, je peux continuer \u00e0 innover aupr\u00e8s de mes clients en \u00e9largissant mon exp\u00e9rience et mon expertise pour mieux les servir tout au long du processus hypoth\u00e9caire.<\/p>\n

Dans le cadre de l\u2019engagement continu de Teranet \u00e0 am\u00e9liorer l\u2019exp\u00e9rience de nos clients et \u00e0 les soutenir, nous appr\u00e9cions l\u2019occasion qui nous est donn\u00e9e de mettre en avant nos courtiers hypoth\u00e9caires d\u00e9vou\u00e9s. Nous vous invitons \u00e0 vous joindre \u00e0 la communaut\u00e9 des Conseillers pour nous faire part de vos commentaires et nous aider \u00e0 vous fournir les connaissances et les ressources dont vous avez besoin pour mener \u00e0 bien vos activit\u00e9s et vous assurer que rien n\u2019\u00e9chappera \u00e0 vos clients.\u00a0Cliquez ici<\/a> pour entrer dans la communaut\u00e9!<\/p>\n

Si vous souhaitez communiquer avec Ingrid en ligne, vous pouvez trouver ses liens ci-dessous\u00a0:<\/p>\n

Site Web\u00a0: www.ingridwolf.ca<\/a><\/p>\n

LinkedIn\u00a0:\u00a0https:\/\/www.linkedin.com\/in\/ingrid-wolf-755b6b7\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Chez Teranet, les commentaires et les conseils de nos clients sont au c\u0153ur de toutes les d\u00e9cisions que nous prenons concernant l\u2019avenir de nos produits et de nos services. Pour…<\/p>\n","protected":false},"author":13,"featured_media":10434,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[150],"tags":[],"class_list":["post-10490","post","type-post","status-publish","format-standard","has-post-thumbnail","category-conseillers-teranet"],"acf":[],"yoast_head":"\nMembre du mois de septembre \u2013 Ingrid Wolf - Teranet<\/title>\n<meta name=\"description\" content=\"Our most recent member of the month is Ingrid Wolf. 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