{"id":12657,"date":"2026-09-11T15:48:28","date_gmt":"2026-09-11T19:48:28","guid":{"rendered":"https:\/\/www.teranet.ca\/?p=12657"},"modified":"2026-09-11T15:48:28","modified_gmt":"2026-09-11T19:48:28","slug":"leadership-connect-jennifer-connell-on-the-future-of-legal-technology","status":"publish","type":"post","link":"https:\/\/www.teranet.ca\/fr\/insights\/leadership-connect-jennifer-connell-on-the-future-of-legal-technology\/","title":{"rendered":"Leadership Connect: Jennifer Connell on the Future of Legal Technology"},"content":{"rendered":"[vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_tablet=\u00a0\u00bbinherit\u00a0\u00bb column_padding_phone=\u00a0\u00bbinherit\u00a0\u00bb column_padding_position=\u00a0\u00bball\u00a0\u00bb column_element_direction_desktop=\u00a0\u00bbdefault\u00a0\u00bb column_element_spacing=\u00a0\u00bbdefault\u00a0\u00bb desktop_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb background_color_opacity=\u00a0\u00bb1&Prime; background_hover_color_opacity=\u00a0\u00bb1&Prime; column_backdrop_filter=\u00a0\u00bbnone\u00a0\u00bb column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb column_position=\u00a0\u00bbdefault\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; width=\u00a0\u00bb1\/1&Prime; tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb animation_type=\u00a0\u00bbdefault\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb border_type=\u00a0\u00bbsimple\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb][image_with_animation image_url=\u00a0\u00bb12698&Prime; image_size=\u00a0\u00bbfull\u00a0\u00bb animation_type=\u00a0\u00bbentrance\u00a0\u00bb animation=\u00a0\u00bbNone\u00a0\u00bb animation_movement_type=\u00a0\u00bbtransform_y\u00a0\u00bb hover_animation=\u00a0\u00bbnone\u00a0\u00bb alignment=\u00a0\u00bb\u00a0\u00bb border_radius=\u00a0\u00bbnone\u00a0\u00bb box_shadow=\u00a0\u00bbnone\u00a0\u00bb image_loading=\u00a0\u00bbdefault\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb max_width_mobile=\u00a0\u00bbdefault\u00a0\u00bb][divider line_type=\u00a0\u00bbNo Line\u00a0\u00bb custom_height=\u00a0\u00bb25&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb text_direction=\u00a0\u00bbdefault\u00a0\u00bb]<a href=\"https:\/\/www.linkedin.com\/in\/jennifer-connell-907b337\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Jennifer Connell<\/span><\/a><span data-contrast=\"auto\">\u00a0has spent her career helping shape solutions that support Canada&rsquo;s property ecosystem. As Product Director, Legal Solutions at Teranet, she now leads the strategy behind products that help legal professionals navigate real estate transactions with greater efficiency, confidence, and trust.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In this edition of\u00a0<\/span><i><span data-contrast=\"auto\">Leadership Connect<\/span><\/i><span data-contrast=\"auto\">, Jennifer shares what\u00a0she&rsquo;s\u00a0learned since stepping into the role, where she sees the biggest opportunities for legal technology, and why balancing innovation with trust will define the future of the industry.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=\u00a0\u00bbTell us about your role at Teranet and what your responsibilities as Product Director, Legal Solutions involve\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:left|color:%234c7a15&Prime; google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb text_direction=\u00a0\u00bbdefault\u00a0\u00bb]<span data-contrast=\"auto\">As Product Director, Legal Solutions, I lead the strategy and direction for products that support legal professionals in real estate and related transactions. My role involves understanding the needs of lawyers, law clerks, lenders, and other stakeholders, and translating those needs into product priorities that improve efficiency, compliance, and the overall transaction experience.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A big part of my responsibility is balancing customer needs, business goals, regulatory requirements, and technology capabilities. I work closely with cross-functional teams across product, technology, sales, operations, legal, and customer support to ensure we are building solutions that create meaningful value for the legal community.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=\u00a0\u00bbTransitions often bring new opportunities to learn and grow. What has been the biggest learning experience since stepping into your role leading Legal Solutions?\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:left|color:%234c7a15&Prime; google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb text_direction=\u00a0\u00bbdefault\u00a0\u00bb]<span data-contrast=\"auto\">One of the biggest learning experiences has been gaining a deeper appreciation for how interconnected the legal transaction ecosystem is. Every product decision can\u00a0impact\u00a0multiple stakeholders \u2014 lawyers, clerks, lenders, government partners, and consumers \u2014 so it is important to look at challenges from several perspectives before\u00a0determining\u00a0the right path forward.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">I have also learned the importance of listening closely to customers and internal teams. The best insights often come from those who are closest to the work, and those perspectives are critical in helping us\u00a0identify\u00a0where we can simplify processes, reduce friction, and deliver better outcomes.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=\u00a0\u00bbTeranet continues to invest in solutions that help legal professionals work more efficiently. What are some of the biggest opportunities you see for technology to improve the legal transaction experience?\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:left|color:%234c7a15&Prime; google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb text_direction=\u00a0\u00bbdefault\u00a0\u00bb]<span data-contrast=\"auto\">There is a significant opportunity to reduce manual effort and duplication across legal transactions. Many legal professionals still spend a considerable amount of time moving between systems, re-entering information,\u00a0validating\u00a0details, and managing administrative steps. Technology can help by creating more integrated, intuitive, and automated workflows.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">I also see opportunities around better data visibility, guided workflows, and stronger digital collaboration between parties. When technology makes it easier to access the right information at the right time, it helps reduce risk, improve turnaround times, and allow legal professionals to focus more on higher-value work for their clients.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=\u00a0\u00bbWhat&rsquo;s one opportunity\u2014or challenge\u2014that you think will shape the future of legal technology?\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:left|color:%234c7a15&Prime; google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb text_direction=\u00a0\u00bbdefault\u00a0\u00bb]<span data-contrast=\"auto\">One of the biggest opportunities \u2014 and challenges \u2014 will be balancing innovation with trust. Legal technology is moving quickly, especially with automation, data-driven insights, and emerging AI capabilities. These tools have the potential to transform how legal work gets done, but they need to be implemented in a way that is secure, reliable, transparent, and aligned with regulatory expectations.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The future of legal technology will be shaped by solutions that make work easier while still\u00a0maintaining\u00a0the confidence of legal professionals and the clients they serve.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][vc_custom_heading text=\u00a0\u00bbFinally, what is one leadership lesson that has had the biggest impact on your career?\u00a0\u00bb font_container=\u00a0\u00bbtag:h4|text_align:left|color:%234c7a15&Prime; google_fonts=\u00a0\u00bbfont_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb text_direction=\u00a0\u00bbdefault\u00a0\u00bb]<span data-contrast=\"auto\">One leadership lesson that has had a lasting impact on me is the importance of creating clarity. Teams do their best work when they understand the goal, why it matters, and how their contributions connect to the bigger picture.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">I have learned that leadership is not about having all the answers \u2014 it is about asking the right questions, listening carefully, removing obstacles, and helping people move forward with confidence. When people feel informed, supported, and trusted, they\u00a0are able to\u00a0do\u00a0great work.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">At Teranet,\u00a0we&rsquo;re\u00a0proud to have leaders like Jennifer who are helping drive innovation across the property ecosystem. By listening to customers, embracing\u00a0new technologies, and keeping trust at the centre of every decision,\u00a0she&rsquo;s\u00a0helping build the future of legal solutions.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bbdefault\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overflow=\u00a0\u00bbvisible\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb 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