{"id":9648,"date":"2022-11-01T13:10:48","date_gmt":"2022-11-01T17:10:48","guid":{"rendered":"https:\/\/www.teranet.ca\/?p=9648"},"modified":"2022-11-07T12:57:22","modified_gmt":"2022-11-07T17:57:22","slug":"karen-matthey-membre-du-mois-teranet-insighters","status":"publish","type":"post","link":"https:\/\/www.teranet.ca\/fr\/insights\/karen-matthey-membre-du-mois-teranet-insighters\/","title":{"rendered":"Karen Matthey \u2013 Membre du mois \u2013 Teranet Insighters"},"content":{"rendered":"

Chez Teranet, les commentaires et les conseils de nos clients sont au premier plan de toutes les d\u00e9cisions que nous prenons concernant l\u2019avenir de nos produits et de nos services. Pour vous remercier de votre participation \u00e0 la communaut\u00e9 Teranet\u00a0Insighters, nous faisons participer chaque mois les membres actifs \u00e0 un tirage au sort et en s\u00e9lectionnons un, qui sera pr\u00e9sent\u00e9 comme le membre du mois.<\/p>\n

Notre plus r\u00e9cent membre du mois en 2022 est Karen\u00a0Matthey. Nous avons r\u00e9cemment pris contact avec Karen pour en savoir plus sur son entreprise et sur les raisons pour lesquelles elle est devenue membre de Teranet\u00a0Insighters.<\/p>\n

Q\u00a0: Parlez-nous un peu de vous et de votre poste.<\/strong><\/p>\n

R\u00a0: <\/strong>J\u2019ai une formation en banque d\u2019investissement et j\u2019ai \u00e9t\u00e9 amen\u00e9e \u00e0 travailler en Europe et en Asie pour aider les entreprises clientes \u00e0 g\u00e9rer les risques de financement. \u00c0 mon retour au Canada, j\u2019y ai trouv\u00e9 des similitudes avec le domaine des cr\u00e9ances hypoth\u00e9caires. J\u2019aidais ainsi les clients particuliers \u00e0 trouver les meilleures options de financement. En 2011, je suis devenu agent en hypoth\u00e8ques chez The Mortgage Professionals \u00e0 Kingston, en Ontario. Je suis ensuite devenue copropri\u00e9taire de la maison de courtage avec trois autres partenaires commerciaux. Je trouve que les d\u00e9fis du courtage et de la gestion d\u2019une maison de courtage me permettent de rester concentr\u00e9e et active en permanence.<\/p>\n

Q\u00a0: Pourquoi \u00eates-vous devenu membre de la communaut\u00e9 Teranet\u00a0Insighters? Et pourquoi la connaissance du client est-elle importante pour vous?<\/strong><\/p>\n

R\u00a0: <\/strong>J\u2019ai rejoint la communaut\u00e9 Teranet Insighters car, selon moi, il est essentiel de faire partie des partenaires cl\u00e9s de notre industrie en fournissant des commentaires pr\u00e9cieux et en obtenant des renseignements concernant les changements \u00e0 venir.<\/em><\/p>\n

Q\u00a0: Que mettez-vous en \u0153uvre en mati\u00e8re d\u2019innovation? Et comment cr\u00e9ez-vous un lien avec vos clients?<\/strong><\/p>\n

R\u00a0: <\/strong>Avec beaucoup d\u2019autres, j\u2019ai appris \u00e0 adopter une approche des services hypoth\u00e9caires plus num\u00e9rique pendant la COVID. Cependant, je trouve que la relation avec les clients reste essentielle et je passe beaucoup de temps au t\u00e9l\u00e9phone pour veiller \u00e0 cr\u00e9er des liens avec ma client\u00e8le. Chaque mois, je transmets des vid\u00e9os et je fais parvenir des cadeaux \u00e0 mes clients. Auparavant, la fr\u00e9quence \u00e9tait trimestrielle, mais notre secteur a \u00e9volu\u00e9 si rapidement que j\u2019ai choisi de le faire \u00e0 la place sur une base mensuelle. On m\u2019a r\u00e9cemment demand\u00e9 de produire une s\u00e9rie de vid\u00e9os sur les m\u00e9dias sociaux pour les \u00e9tudiants dipl\u00f4m\u00e9s de l\u2019universit\u00e9. Cela repr\u00e9sente un v\u00e9ritable d\u00e9fi lorsque l\u2019on essaie de diffuser suffisamment de renseignements pour que les \u00e9tudiants en tirent profit. Ce sont quelques \u00e9l\u00e9ments notables sur lesquels j\u2019ai travaill\u00e9 pour innover et me connecter avec mes clients.<\/p>\n

Si vous souhaitez vous rencontrer Karen en ligne, vous pouvez la contacter par l\u2019interm\u00e9diaire de son site Internet<\/a>, de son compte LinkedIn<\/a> ou de son compte Facebook.<\/a><\/p>\n

Nos clients \u00e9tant la pierre angulaire de ce voyage, nous vous invitons \u00e0 rejoindre la communaut\u00e9\u202fTeranet\u202fInsighters et \u00e0 nous faire part de vos commentaires.\u202f\u202fRejoignez la communaut\u00e9<\/a>\u202fet\u202fdonnez votre avis pour nous aider \u00e0 vous armer des connaissances et des ressources dont vous avez besoin pour mener vos affaires et tenir vos clients inform\u00e9s.<\/p>\n","protected":false},"excerpt":{"rendered":"

Chez Teranet, les commentaires et les conseils de nos clients sont au premier plan de toutes les d\u00e9cisions que nous prenons concernant l\u2019avenir de nos produits et de nos services….<\/p>\n","protected":false},"author":8,"featured_media":9588,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[150],"tags":[],"class_list":["post-9648","post","type-post","status-publish","format-standard","has-post-thumbnail","category-conseillers-teranet"],"acf":[],"yoast_head":"\nKaren Matthey \u2013 Membre du mois \u2013 Teranet Insighters - Teranet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teranet.ca\/fr\/insights\/karen-matthey-membre-du-mois-teranet-insighters\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Karen Matthey \u2013 Membre du mois \u2013 Teranet Insighters\" \/>\n<meta property=\"og:description\" content=\"Chez Teranet, les commentaires et les conseils de nos clients sont au premier plan de toutes les d\u00e9cisions que nous prenons concernant l\u2019avenir de nos produits et de nos services....\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.teranet.ca\/fr\/insights\/karen-matthey-membre-du-mois-teranet-insighters\/\" \/>\n<meta property=\"og:site_name\" content=\"Teranet\" \/>\n<meta property=\"article:published_time\" content=\"2022-11-01T17:10:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-07T17:57:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.teranet.ca\/wp-content\/uploads\/2022\/10\/Insight-Thumbnails-for-Blog-972-x-526.png\" \/>\n\t<meta property=\"og:image:width\" content=\"972\" \/>\n\t<meta property=\"og:image:height\" content=\"526\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"mariapolicellisohrabi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@TERANET_SOCIAL\" \/>\n<meta name=\"twitter:site\" content=\"@TERANET_SOCIAL\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"mariapolicellisohrabi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.teranet.ca\/fr\/insights\/karen-matthey-membre-du-mois-teranet-insighters\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.teranet.ca\/fr\/insights\/karen-matthey-membre-du-mois-teranet-insighters\/\"},\"author\":{\"name\":\"mariapolicellisohrabi\",\"@id\":\"https:\/\/www.teranet.ca\/#\/schema\/person\/db3db0337245121ca035acd44c560119\"},\"headline\":\"Karen Matthey \u2013 Membre du mois \u2013 Teranet Insighters\",\"datePublished\":\"2022-11-01T17:10:48+00:00\",\"dateModified\":\"2022-11-07T17:57:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.teranet.ca\/fr\/insights\/karen-matthey-membre-du-mois-teranet-insighters\/\"},\"wordCount\":570,\"publisher\":{\"@id\":\"https:\/\/www.teranet.ca\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.teranet.ca\/fr\/insights\/karen-matthey-membre-du-mois-teranet-insighters\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.teranet.ca\/wp-content\/uploads\/2022\/10\/Insight-Thumbnails-for-Blog-972-x-526.png\",\"articleSection\":[\"Conseillers Teranet\"],\"inLanguage\":\"fr-CA\",\"copyrightYear\":\"2022\",\"copyrightHolder\":{\"@id\":\"https:\/\/www.teranet.ca\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.teranet.ca\/fr\/insights\/karen-matthey-membre-du-mois-teranet-insighters\/\",\"url\":\"https:\/\/www.teranet.ca\/fr\/insights\/karen-matthey-membre-du-mois-teranet-insighters\/\",\"name\":\"Karen Matthey \u2013 Membre du mois \u2013 Teranet Insighters - 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