The ability to carry out thorough due diligence and lien perfecting is critical to the lending process but completing these tasks quickly and accurately is particularly challenging when managing the complex environment of multiple jurisdictions. Balancing the process efficiently and accurately has a direct impact on customer experience. It is expensive to build the appropriate capability internally and difficult to remain current across jurisdictions.

Our Registry Services give you the solutions you need for the efficient processing of lien registrations and discharges, due diligence searches, and the acquisition of a variety of collateral-related documentation. This single point-of-access platform manages the unique rules and regulations of each jurisdiction and integrates easily into any lending operation. The result is a reliable registry management solution with a simple, intuitive user interface that ensures an efficient and seamless experience for users.

We continually reinvest in our current platforms and building innovative new technologies to allow our clients to spend less time managing their collateral and more time focusing on their core profitable business. CollateralGuard® Enterprise, our next generation search and registration solution, incorporates key elements from our existing platforms, including proven validation features, to ensure the continued protection of your interests. In addition, the new solution delivers enhanced risk mitigation, reporting, and greater operational efficiencies.

Managing the variety of activities involved in recovering assets on defaulted loans can be challenging. Multiple stakeholders are involved in the process, including lawyers, trustees, and bailiffs. In addition, the regulations governing recovery differ by jurisdiction and different assets may require specialized expertise. It is a time consuming and complex process that, when managed effectively, means your reputation can be safeguarded and losses recovered.

Our Recovery Services address these challenges by providing you a centre of excellence for both secured and unsecured recovery activities. These solutions enable recoveries to be coordinated through a single point of contact, allow efficiency to be improved, operating costs to be reduced, and time spent on non-core administrative activities to be minimized. Integrated technology modules ensure you always retain complete visibility and control over the program. And by using our Recovery Services, you benefit by remaining at arm’s length during the recovery process, thereby protecting your brand reputation.

Through extensive expertise in recovery management, combined with an in-depth knowledge of the complex regulatory environment, we empower you to operate in compliance with federal and provincial legislative requirements — including non-regulatory industry data security standards, such as PCI.