How to Scale Your Collections Department When Defaults Rise
With interest rates increasing and new mortgage regulations making it harder to consolidate debt through refinancing, we may soon see a spike in mortgage defaults.
Is your collection department ready?
Certain times of the year may be busier than others. You don’t want to have too many in-house resources, but at the same time you don’t want to be scrambling during the hectic periods.
That’s where organizational scaling comes in.
On the Purview blog this week, we’re looking at the best ways to scale your collections department in times of high defaults, low defaults, and everything in between.