Teranet Stories: A Day in the Life of Philip Share
We learn from our colleagues every day.
Sometimes it’s a new skill and sometimes it’s a new way of looking at things.
In this series, we shine the spotlight on the individuals on our team and talk to them about their personal and professional experiences.
.. and today we are getting to know Philip Share, Senior Account Executive – Commercial Solutions at Teranet, a little bit more.
Q. How did you realize that sales was the field for you?
A. I was born into a family that had an antiques and collectables retail store. I always enjoyed the client interaction and that’s how ended up in client service and sales!
Q. What are the key responsibilities in your role?
A. When it comes to finding new business, I believe strongly in making connections and building trust. So that’s what my responsibility is, in this role.
Q. How does a typical day look like for you?
A. My day starts with looking at emails from overnight or from the weekend (so, Mondays are almost always quite busy)! This allows me to monitor and resolve any issues my clients may have. Then, I usually start working on either leads that have come in or start looking for new opportunities.
Q. What keeps you motivated to go to work (virtually that is) every day?
A. I really enjoy the customer interactions! So naturally, when measures were put into place to curb the transmission of COVID-19, the situation changed significantly for me. You see, when you’re in sales, you rely heavily on human connections.
Now, I have modified the way I work, to reach a wider audience virtually. I have started doing virtual presentations and keep in touch with my clients through online channels. I’m happy that my clients refer me to their colleagues and friends because they understand my passion for our solutions. I truly believe in the power of our products – they can not only simplify the work but also increase revenue.
Q. What made you join Teranet?
A. I was working for Correctional Services and doing Legal Aid Assessments as a Paralegal when I came across a role at Teranet that was exciting and provided learning and growth opportunities. I was originally going to work on a project that did not get funded but I really liked the people, so I decided to stay!
Q. What do you enjoy the most about working at Teranet?
A. That’s easy – it’s the people that I work with.
Culture is extremely important to us at Teranet. I’d say 99% of the people who work at Teranet truly enjoy working with each other – there is a lot of positive energy and the camaraderie and connections we share make it seem like we are a big, dynamic family. We pull together when needed, we cover each other during vacations, and we really enjoy each other’s company.
Q. What do you see as a major trend in the field of sales and marketing in the next five years?
A. I believe that if customers don’t feel appreciated and don’t get the level of service they expect, they will find another solution. At Teranet, we make sure that we meet the specific requirements of our customers by providing customizable, tailored solutions.
Also, in today’s evolving industry landscape, I believe that digital marketing and a solid online presence is vital. This is how sales and marketing professionals can share their company’s value proposition with current and potential clients, even when they’re not attending in-person conferences and trade shows.
Q. What advice would you give someone considering a career in sales?
A. Be passionate about people and what you are selling. You can truly excel if you have confidence in the product or service you’re selling and are able to cultivate trust.
Q. What do you enjoy doing when you’re not working?
A. I am quite involved in neighborhood building. Currently, I am a co-chair of my residents’ association. I enjoy working on preserve areas and when I have spare time, I spend it capturing the stories from residents. These stories show how this area was like decades ago and what it will be like 20 years from now. I am working on a project alongside historians and local residents and hope to complete it by March 2022!
Q. Who is the one person, living or dead, you would love to have dinner with?
A. This is tough. There are multiple people.
… for knowledge, I would love to have a conversation with John F Kennedy about his legacy and what he would be able to do to shape the American trade policies of this era. I would also love to talk to and laugh with Carole Burnett. Lastly, for mentorship, I would love to spend some time with Jeffrey Gitomer (his books on ‘selling’ have influenced me a lot).
At Teranet we take pride in having brilliant, talented people on our team. Also, we are always on the lookout for more exceptional talent to join us. To become a part of our growing community, keep an eye out for new roles here: https://www.teranet.ca/career-opportunities/.